Effective Social Media Marketing requires strong multi-tasking and solid organization skills. Without these two key requirements, a small business owner can be easily overwhelmed and consumed by a “beast” starved for jealous attention and fruitless labor. Social Media Marketing is a “beast” that makes no promises for success or ever feels the need to apologize for bad results, despite the best efforts of marketers. Indeed, Social Media Marketing makes the strongest possible argument for planning to working smarter, rather than simply working harder…and longer.
Everybody’s Got A Plan. What Works Best for You?
The Blogs are overflowing with “how to” lessons on “taming the beast,” we call Social Media Marketing. You don’t have to look very hard to find blog posts that promise great results from a one-hour daily commitment in Social Media. Is this not possible? I suppose it is; depending on a number of unique variables that begin with having a realistic set of goals and expectations. What works well for some may not work as well for others. So, don’t be disappointed if what you read somewhere was not the panacea you hoped it might be. Your situation may require an entirely different approach.
Let me tell you what works for me. I can’t guarantee it will work for you, but it may – at least – be a starting point for your own Social Media effectiveness trials. Taken together with the advice of others, some personal tweaking may result in creating a workable plan exclusively for you and your business.
In my position as Social Media Director for a growing web design company, I am charged with contributing directly to the corporate marketing effort, as well as assisting the many small business owners that purchase their new websites from my company. My major goals are to increase Brand Awareness for the company, as well as to “converse” with our customers and prospects, so as to better understand their needs and help them in their own Social Media Marketing efforts.
These are rather modest goals with an expected ROI measured mostly in customer smiles and business compliments. For a company that is young and relatively new in Social Media, my company is confident that it has started in – exactly – the right place with the appropriate focus and a reasonable set of expectations. Let me explain more about our use of Social Media.
Limit Your Options to Broaden Your Appeal smm panel
We find that Facebook and Twitter work particularly well for us. We focus most of our attention on these two sites, in addition to the regular blogging we do. If you know where your target audience generally “hangs out,” you need to go there and invite everyone else to join you. These places, along with your own Website, become your “base of operations”…your primary residence, so to speak. If one has too many homes to maintain, it becomes very expensive and time consuming. This is also true in Social Media for those who attempt too much. Therefore, if Facebook is your primary choice, you need not apologize for not participating on MySpace, as well. Just be sure to direct everyone to where you can usually be found (on the Web) and they will eventually arrive there, as long as you offer them some real value.
Once you have established your “base of operations,” consider what your presence will be like once there. In other words, “when can you most often be found at home?”
They say that the single best time to Tweet is 9:00 am PST (Pacific Standard Time). They also say that the best time to get re-Tweeted is 4:00 pm EST on Fridays. These recommendations offer an educated framework to consider for “planning when to be home” in Social Media. In fact, there is plenty of free automation software available such as “Tweetdeck” and “Hootsuite” to program tweets for when you are not physically available on the Web. My recommendation, though, are to use these programs very sparingly. They are increasingly seen as very impersonal. They often come across more like annoying sales tools than true relationship builders.